Cancellation by the guest
Fees depend on how far in advance you cancel and the operator’s confirmed conditions. Your written quotation will state the applicable cancellation terms.
Fair booking terms
Cancellation & Refunds
The final terms must appear in your quotation and be confirmed before payment because each operator has different conditions.
PLEASE REVIEW BEFORE BOOKING01
02
Weather and safety
If an authority or operator cancels for safety, we will offer a date change, an alternative trip, or a refund according to your confirmed terms.
03
No-show or late arrival
Late arrival or failure to appear may be non-refundable. Check the meeting time and location on your booking confirmation.
04
Refund timing
Processing time depends on the payment method and bank. Evidence of the refund request will be provided.